Privacy Policy

What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

·     To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

·     To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

·     To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)

·     To send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order)

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
We do not use cookies.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance
As part of this Privacy Policy, we have included all requirements of COPPA (Childrens Online Privacy Protection Act).

Personal Information Collected
The name and email address is the only personal information collected from children under the age of 13.  This information is only collected through our website and directly from the child (or parent/legal guardian). We do not disclose personal information to third parties. Personal information will only be used:

    • for the sole purpose of providing direct notice and obtaining parental consent. If consent has not been obtained after a reasonable time from the date the child’s information was collected, the child’s personal information will be deleted from our records
    • to respond to a one-time request from a child and then the information is deleted

We shall not require a child to disclose more information than reasonably necessary to participate in any activity or as a condition of participation.

Notice to Parents
The parent of a child may review the child’s personal information, ask to have the information deleted or refuse to allow any further collection of their child’s information at any time. Parents may contact the person listed at the end of this notice.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent
By using our site, you consent to this privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on April 11, 2013.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Lindsey Downing
Quality & Compliance Director
1101 Carolina St.
Greensboro, North Carolina 27401
(336) 333-6860 Ext. 265